Get in Touch With Us
Got a question about something you've read on ivyellenweddinginvitations.co.uk, spotted an offer that needs a second look, or just want to tell us we've missed a brand worth covering? This page explains how to get a message to us and what happens once you do.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies to do the work for us. Wherever possible, tell us upfront what your message is about. A clear subject line means we can get it to the right person and back to you sooner, rather than it sitting in a general queue.
We aim to reply within two working days. During busier periods it can take a little longer, so thank you in advance for your patience.
What We Can Help With
- Site accuracy — If a welcome offer, rating or detail about one of the operators we cover looks out of date, let us know. Bonus terms and promotions change often, and we'd rather correct it than leave it wrong.
- Questions about how we rank — If you want to understand why one casino sits above another, or what our editorial ratings are based on, ask us directly and we'll explain our approach.
- Suggestions for coverage — Know of a site or a topic around gambling sites not on GamStop that you think deserves a closer look? We're happy to hear suggestions from readers.
- General enquiries — Anything else about the site, its content, or how it's put together.
- Concerns about gambling — If you or someone you know is finding it difficult to control their gambling, mention this in your message. We can point you towards independent support organisations, and we'd always encourage anyone with concerns to use tools such as deposit limits, time-outs or self-exclusion offered directly by individual operators.
What This Site Can and Can't Do
We're an independent comparison resource covering casinos not on GamStop, and we're not able to intervene in disputes between a reader and an operator, process withdrawals, or access anyone's account. If you have an issue with a specific casino — a delayed payment, a bonus dispute, or a verification problem — that has to be raised directly with the operator's own support team, since we have no access to customer accounts or payment systems.
What we can do is listen to feedback about the accuracy of our own content, our rankings, and the way we present information, and we take that seriously. If something on this site has led you to a poor experience, we want to hear about it so we can review it.
Before You Get in Touch
If your question is about which non GamStop casino might suit you, it's worth checking our main comparison first — you'll find our full rundown of rated operators, their bonuses and what to weigh up on our trusted non GamStop casinos guide. It covers payment methods, game selection and how we approach ranking in more detail than we can repeat here, and it may answer your question faster than waiting for a reply.
What Happens After You Send a Message
- Your email arrives with our team and is read by a real person, not routed through a bot.
- We check whether it's something we can answer directly, needs a content correction, or should be pointed towards independent support resources.
- You receive a reply, typically within two working days, from someone who has actually read your message.
We don't promise instant answers, and we won't pretend to have information we don't hold — if we can't help with something, we'll say so and try to point you in a useful direction instead.
Remember that all gambling content on this site is intended for readers aged 18 and over. Thank you for taking the time to reach out — we read every message and use the feedback to keep our coverage as useful and current as we can.